My name is Brandon, and I am a job recruiter with Revolution Technologies looking for candidates to fill the Customer Service II position with Abbott Laboratories in Abbott Park, IL for a 7 Month Contract position. I reached out to you because of your resume posted on Career Builder. Please review the job description below and if this is something you are interested in feel free to reach out to me. · This is for the HR Call Center. Skills needed: Professional demeanor in person and via the telephone Good grammar and written communication skills Typing speed of at least 25 WPM Call Center Exp a plus · $19.90/HR: Also, this is for a 3rd Shift position: · HR exp a plus Experience working in a Windows environment with multiple applications would be very helpful · Typing speed MS Word scores MS Excel scores Flexibility, initiative, and ability to multi-task are good predictors of success. Training will be for approximately 5-6 weeks on the first shift. There is some flexibility on the hours from 7am-10am start, but 3rd shift workers will need to train for 5-6 weeks on the 1st shift. · This position is Nonexempt. Hours over 40 will be paid at Time and a Half. · 3 - 5 year experience required. Takes inbound or places outbound calls to provide information to customers. Utilizes a database to retrieve customer or company information. Must be able to learn and follow detailed instructions, use a variety of resources and possess good organizational skills to provide accurate information. · Must demonstrate patience, tact, empathy and problem solving skills with consistently good voice quality. Can organize and handle calls with speed and accuracy. Can work with complex computer applications and resource materials. Can use multiple operating environments (Windows, DOS, and Mainframe). Must have proven skills in the following PC software products Lotus Notes, Excel, MS Word Additionally, if you are not interested in this position – Feel free to pass this along to someone you know of who may be. Brandon Gassaway Technical Recruiter 321.409.4949 ext. 263 Connect with me on Linkedin Revolution Technology
Posted on: Sat, 08 Nov 2014 20:54:31 +0000
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