New Job Learner Communication Administrator - cb113 Industry: Admin and Secretarial Job Type: Permanent Location: Sunderland, England Salary: £14000 per annum Website Support Monitor and respond to the Live Chat facility from 9-5 pm (3:15 Fridays) answering questions from customers, producing monthly reports outlining facility usage Add or remove logos and images from the website as requested Add job vacancies as requested by HR Providing support to the Senior Team Keeping website updated and ensuring that events are put up in advance where possible Assisting the Senior Team on Google analytics reporting including reviews of products, content and sector/ sub-sector pages. Regular reporting on inbound leads generated and ultimate conversion rates Email creation and testing strategies Managing video content Pooling infographic data from conference producers after an event and creating infographics Pooling polling data from content emails to be used through social media Supporting the Online Marketing with social media plan and its implementation *Twitter: using stories highlighted by teams attending events to format tweets via buffer, ready for approval and scheduling *Facebook: increase the number of likes *LinkedIn: keeping the feeds up to date *Youtube: uploading relevant video footage to Youtube and ensuring it has cross-selling/ up-selling/ find out more links with correct tagging and descriptions. Data Prepare, compile and sort documents for data entry Check source documents for accuracy Verify data and correct data where necessary Obtain further information for incomplete documents Update data and delete unnecessary files Combine and rearrange data from source documents where required Enter data from source documents into prescribed computer database (MAYTAS), files and forms Transcribe information into required electronic format Scan documents into document management systems or databases Check completed work for accuracy Store completed documents in designated locations Respond to requests for information and access relevant files Print information when required Comply with data integrity and security policies Destination Tracking Support the development of the MIS system for effective learner communication messages. Support the transitional period between spreadsheet tracking and database recording. Complete Annex A forms and copy evidence as requested by the Skills Matchers Update Maytas with Annex As submitted Proactively contact employers to obtain confirmation of employment and evidence either by telephone, email and letter and update MIS and job outcome tracker accordingly Proactively contact learners, as above, to obtain appropriate evidence Complete letters to learners to obtain evidence for Annex A purposes Update the Skills Matchers job outcome tracker with Annex As completed Maintain paper copy of Annex As and evidence Experience Essential/Desirable Method of Assessment AF=App. Form, I=Interview, E=Exercise Experience of engaging with learners Experience of working in an office environment Experience of a management information system Experience of adding and editing basic website information Experience of Digital Marketing/Social Media Essential Essential Desirable Essential Essential Qualifications and Training Business Administration Level 2 IT Qualification Level 2 (Grade A-C if GCSE) Knowledge of databases Good knowledge of HTML, social media marketing and SEO Desirable Essential Desirable Desirable Personal Qualities and Attributes Maintain Confidentiality Ability to work as part of a team Ability to use own initiative Flexible in approach to work. Passion for Digital Marketing - and the drive to succeed. Essential Essential Essential Essential Essential Skills Experience of Wordpress (Website software) Good Communicator Excellent attention to detail, and perfect grammar Good record keeping and monitoring of systems The ability to use relevant IT software packages The ability to use standard office equipment, including photocopier, fax, telephone. Good Organisational skills Desirable Essential Essential Essential Essential Essential Essential
Posted on: Fri, 10 Oct 2014 01:06:42 +0000
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