New Online Casino Job Opportunities 1. French Affiliate Account manager - must have at least 2 years of experience working as an Affiliates AM in an online casino 2. SEO The SEO optimizer position encompasses all professional aspects of SEO including on page optimization, link building & analytics in a large scale project across multiple websites. Qualifications: 1-2 year experience in the internet industry. Knowledge of Wordpress or equivalent CMS At least basic HTML/CSS knowledge SEO specific experience – big advantage. Highly motivated and able to work independently and as part of a team Able to work to deadlines and priorities and manage time across multiple projects Ability to manage remote freelancers English – High Level |Additional Languages - Advantage Advantages: Experience in international SEO Experience in the gaming industry Good knowledge of Google Analytics Good Knowledge of conversion testing / Google web optimizer Experience with CMS systems, web markup and coding: HTML, CSS, etc. Experience with building sites via CMS or directly in PHP/HTML 3. VIP Account Manager JOB DESCRIPTION To offer an enhanced proactive one stop service to our VIP members encouraging loyalty and increasing satisfaction levels including VIP Support, Sales and Risk. Liaising with internal departments to deliver a one stop service, thus ensuring a holistic service for the company VIPs. Being highly proactive with a 360 degree approach to build long term relationships with VIP players to generate sustained revenue and also develop a referral channel for new VIP Players. Account Managers will use their extensive skills, knowledge and experience to help VIP players manage their needs and general requirements. Develop and support the customer service team to ensure the delivery of a first class VIP experience. Deal with escalated issues/queries of customer service and proactively offer advice & source solutions to ensure effective resolution. 4. Risk Management and Cashier Team Leader - • At least 3 years experience in Risk Management and Payments The Role: Reporting to the Head of Operations, this role will be responsible for: • The identification and active management of risks associated with online marketing fraud. • Risk assessment regarding new bonus campaigns and providing Risk knowledge and support to the Marketing Operations teams. • Failed deposits management, improved failed % + increase acceptance rate • Resolving risk queries relating to our products and services. • Managing KYC processes and procedures. 5. SALES AND SUPPORT SPECIALIST • Responding to customer requests and questions regarding service, products and account information while answering a high volume of calls, emails and instant chat messages from customers and maintain a rapid response rate according to agreed standards. • Offering an enhanced proactive one stop service to our VIP members encouraging loyalty and increasing satisfaction levels including VIP Support, Sales and Risk. • Being highly proactive with a 360 degree approach to build long term relationships with VIP players to generate sustained revenue and also develop a referral channel for new VIP Players. • Excellent interpersonal skills, self-confidence and ability to build a good rapport quickly. • High level of communication skills, both written and verbal in English and another one of the following languages (French, German). • Sales experience dealing with clients (ideally in Online Gaming sector). For more info, send your CV to yonatangrimaldi@gmail
Posted on: Mon, 09 Sep 2013 11:13:39 +0000
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