Ok, finally time for an update! 1) Our 800# is now ringing through to us again - although we are (of course) having a very high call volume right now. If youve left us VM, we will get to you ASAP. If not, and you call and we cant grab the phone, its because were already on it - leave us a message, well get you called back! Our 425 number is NOT yet ringing through to us - and starting today we will NOT be checking voicemail on that line - PLEASE call our 800# to reach us for now! You can email us at sales@theweedpatchstore - please dont use our ticket system, its currently sucking, and were going to disable it ASAP - email will get you a faster response. 2) New hours of operation: As of right now, were available via phone 10am - 5pm SEATTLE TIME, Monday through Friday. 3) We have tons of new product - including fall, Woof & Poof, halloween, Blossom Bucket, and more on the website - all available for shipment. 4) Were working to make sure our inventory is accurate; this is taking time, but were making great headway - in the meantime, place your orders, and well call to update you if we cant locate something immediately - about half of our product is still in boxes, so were definitely still transitioning... :) Thank you SO much for your patience! theweedpatch.typepad/fromthepatch/2014/09/were-getting-closer-.html
Posted on: Wed, 03 Sep 2014 18:50:46 +0000
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