Once again the ICW support have massively outstripped our expectations. We set a few targets for the On Demand service and you guys have smashed each and every one of them in the first 24 hours. Most of you have been watching the videos without problem on various devices. A few of you have experienced a few issues here and there with certain types of credit cards and devices. Our host company Pivotshare have a great track record in this field and have supported us throughout the setup process, one of the reasons we went with them in the first place, I mean how embarrassing would it have been to have to delay a launch, what would that look like? If you are having issues, in the first instance visit: https://pivotshare/support/#cusfaq If none of these solve your problem hit the Talk To Us button to create a support ticket, these guys get back really quickly and a really helpful. DONT post your issues on this page, were no technical support and cant really help you.
Posted on: Tue, 04 Nov 2014 13:28:50 +0000
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