One of our goals is to stand out from the competition and be a strong ambassador for the Chevrolet brand. Last week, a customer who had a bad experience before at another dealership came by to see what we could do... After a VERY bad experience at another Chevy dealer, I had pretty much decided that I would not buy a Chevy again. Ever. The only reason I contacted Apple was because my 2011 HHR was involved in the GM recall. After hearing that GM was offering a special pricing to owners involved in the recall, I came in to talk to Jenny about possibly buying a new Equinox. I did NOT think it would happen. I was firm that the car must be at the same price or lower than my current car payment, and that I would NOT enter into a lease agreement. Jenny and Randy worked hard to win my trust, and to my amazement, were able to get me the car I wanted at EXACTLY the same price as what I was currently paying! So while my trust in Chevy dealers is still shaky, Apple has gone a LONG way to making me believe that there are good, honest dealers out there! That other dealer could learn alot from Apple! Thank you, Lisa S., for the feedback as well as the purchase. We hope we can meet or beat your expectations every time you visit.
Posted on: Sun, 04 May 2014 14:17:08 +0000