One of our patients gave us such a wonderful review :). We appreciate all of the kind words. We love our patients and truly view you as our family! 1. Ease of scheduling urgent appointments 5 out of 5 stars 2. Office environment, cleanliness, comfort, etc. 5 out of 5 stars 3. Staff friendliness and courteousness 5 out of 5 stars 4. Total wait time (waiting and exam rooms) Under 10 minutes 5. Level of trust in providers decisions 5 out of 5 stars 6. How well provider explains medical/dental condition(s) 5 out of 5 stars 7. How well provider listens and answers questions 5 out of 5 stars 8. Spends appropriate amount of time with patients 5 out of 5 stars 9. Likelihood of recommending the doctor to family and friends 5 out of 5 stars 13. Is there anyone you would like to recognize for outstanding or less-than-outstanding service? All deserve outstanding service. They are truly exceptional 14. Do you have suggestions to help us improve our service? I dont know how you could. They are wonderful people. 10. Overall, how would you rate your experience at our office? (Unacceptable / could have been better / met my expectations / exceeded my expectations) Great experience. Love the girls....dr n is not only my orthodonist, i consider him a friend. 11. How would you rate how you were treated when you arrived/checked in? (Unacceptable / could have been better / friendly & professional / exceeded my expectations) Exceed my expectations 12. Please rate how well we explained proposed treatment costs and financial options (Not explained to me / could have been better / met my expectations / exceeded my expectations) Exceede my expectations
Posted on: Thu, 08 Jan 2015 15:43:16 +0000
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