One of the reasons I LOVE this company!! Did you know Rovia customers express a 99 percent satisfaction rate with their experience? That’s right. Following a comprehensive two-month study to measure customer experience satisfaction levels with the Rovia online travel booking engine and customer support, that was the answer we got—and we’re pretty proud of it! We know that no company is without problems now and then, especially in the turbulent travel industry, but we feel that this is an extraordinary statistic. Although data is not publicly available for competitors like Orbitz and Expedia, we feel that Rovia’s performance is likely the best in the industry because of our leading-edge technology and support teams around the world. Our member support team is available 24 hours a day every day of the year! What does this mean to you? It means you should feel secure that you are finding the best deals whenever you shop with us. It also means we’ve got your back in the rare event that something goes wrong. Happy travels! Mike Putman Rovia President
Posted on: Mon, 02 Jun 2014 16:52:01 +0000
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