Our MSEP partner, Easter Seals - Veteran Staffing Network, has an immediate need to fill multiple positions in Buffalo, New York. Kindly review the following information for further details about position requirements and application procedures for each position: Position #1: Junior Telephone Service Representative - Buffalo, NY. Position Description;- Easter Seals - Veteran Staffing Network is seeking US military veterans, National Guardsmen, Reservists, and military spouses to work at a first-class bank as a Junior Telephone Service Representative. Successful candidates will service customers telephone requests for information regarding all deposit products, installment loans and credit cards. Position responsibilities:- . Provide current rates, detailed product information, balances and other pertinent data regarding existing customer accounts. . Maintain accounts, completing the appropriate paperwork, stopping payments, processing account freezes and transfers of funds. . Services accounts by arranging direct deposits and automatic payment deductions at customers requests. . Assists customers by clarifying account problems, charges, and inquiries. . Cross-sells bank products via telephone and fulfills mail requests in order to encourage account openings. Qualifications: . Highlight your status as a US Veteran, National Guardsman, Reservist, or military spouse. . 2+ years customer service experience. . Excellent communication and interpersonal skills with the ability to interact with all levels of personnel . Self-motivated, well-organized individual . Ability to be concise and to the point in explanation to customers . Strong telephone sales ability . 1-3 years sales experience preferred. Interested candidates should visit: veteranstaffingnetwork.org/for-job-seekers/job-details?jobOrdrNo=1276&companyuser=vsn&akken_jpage=/for-job-seekers/job-details&akken_rpage=&akken_cpage=/for-job-seekers/applicant-login&akken_cppage=/for-job-seekers/applicant-profile&akken_url=veteranstaffingnetwork.org&akken_source=&akken_jloc=&akken_jtype in order to apply for this position. Thank you. Position #2: Trust Transactions Clerk II - Buffalo, NY. Position Description:- Easter Seals - Veteran Staffing Network is seeking US military veterans, National Guardsmen, Reservists, and military spouses to work at a first-class bank as a Trust Transactions Clerk II. Successful candidates will be responsible for processing highly specialized securities transactions and for the more complex accounting/reconciliation functions for the division. Position Responsibilities:- . Corporate Trust Transfers- Responsible for all aspects of transferring ownership of bonds from one holder to another. Performs a thorough review of applicable legal documentation, responding to inquiries from industry brokers and depositories, and processing and control of domestic and foreign claims and foreign tax reclaims. . Dividend Receipt - Processes and reconciles all dividends due to include the processing and control of domestic and foreign claims and foreign tax reclaims. . Corporate Reorganization - Responsible for ensuring the receipt, research, identification, notification, and follow-up on all industry corporate reorganizations, which include stock splits, bond calls, class actions, tenders, mergers, spin-offs, name changes, etc. Determines and accurately processes appropriate tax consequences. . Trade Preparation - Prepares trades for settlement through the various industry depositories to include The Depository Company (DTC), Participants Trust Company (PTC), the Federal Reserve Bank of New York (Fed), etc.; identifies and researches exceptions, researches brokers DKs, calling various investment advisors and brokers to obtain necessary instructions, and processing data transmission files received from DTC. . Trade Settlement - Responsible for the settlement of all domestic trades for department through DTC, PTC, and the Fed. Processes and controls the delivering out and the receipt of securities directly with the various depositories involving multi-million dollar transactions on a daily basis. . Mutual Fund Trading - Receives and analyzes for completeness, money market and mutual fund trade instructions. Places purchase and redemption trades with a multitude of mutual fund companies. . May perform other duties upon request from management. Qualifications:- . Bachelors degree, or in lieu of a degree, a minimum of four years combined higher education and relevant work experience. . Excellent written and verbal communication skills. . Solid knowledge of trust regulations and securities related issues. . Proven analytical and organizational skills. . Ability to independently research and resolve problems. Interested candidates should visit: veteranstaffingnetwork.org/for-job-seekers/job-details?jobOrdrNo=1354&companyuser=vsn&akken_jpage=/for-job-seekers/job-details&akken_rpage=&akken_cpage=/for-job-seekers/applicant-login&akken_cppage=/for-job-seekers/applicant-profile&akken_url=veteranstaffingnetwork.org&akken_source=&akken_jloc=&akken_jtype in order to apply for this position. Thank you. Position #3: Senior Telephone Service Representative - Buffalo, NY. Position Description:- Easter Seals - Veteran Staffing Network is seeking candidates to service customers telephone requests for information regarding all deposit products, installment loans and credit cards. Position responsibilities:- . Provides current rates, detailed product information, balances and other pertinent data regarding existing customer accounts. . Maintains accounts, completing the appropriate paperwork, stopping payments, processing account freezes and transfers of funds. . Services accounts by arranging direct deposits and automatic payment deductions at customers requests. . Assists customers by clarifying account problems, charges, and inquiries. . Cross-sells bank products via telephone and fulfills mail requests in order to encourage account openings. Qualifications:- . Highlight your status as a US Veteran, National Guardsman, Reservist, or military spouse. . 2+ years customer service experience. . Excellent communication and interpersonal skills with the ability to interact with all levels of personnel . Self-motivated, well organized individual . Ability to be concise and to the point in explanation to customers . Strong telephone sales ability Interested candidates should visit: veteranstaffingnetwork.org/for-job-seekers/job-details?jobOrdrNo=1278&companyuser=vsn&akken_jpage=/for-job-seekers/job-details&akken_rpage=&akken_cpage=/for-job-seekers/applicant-login&akken_cppage=/for-job-seekers/applicant-profile&akken_url=veteranstaffingnetwork.org&akken_source=&akken_jloc=&akken_jtype in order to apply for this position. Thank you.
Posted on: Thu, 20 Nov 2014 16:58:11 +0000