Our site will be hosting job fairs as we look to fill a number of temporary Tier 1 Customer Service Representative (CSR) positions. Job fairs are for new hires ONLY. Former employees are encouraged to apply online. Location Date Times Lawrence Workforce Center 2540 Iowa Street Thursday, January 15 12:30-3 p.m. CT Interested Candidates To help expedite the interview process, please share the information below with interested candidates. (Attention CSRs: If you would like this information sent to your personal e-mail address for further reference, please contact your supervisor.) Please Note: In accordance with the HCSD Employee Referral Awards Program, temporary, contract, part-time, and contact/call center positions are not eligible for referral bonuses. If you have any questions, please contact Jeff Rogers (jeff.rogers@gdit). Applying and Attending the Job Fair Candidates should apply online prior to the job fair by: Visiting gdit/careers Selecting Job Opportunities. Entering 231059 (Marketplace) in the Job ID Number field. Submitting their candidate profile by following the prompts. Candidates should dress in professional business attire and bring a photo ID and hardcopy resume to the job fair. General Summary, Qualifications, Skills and Abilities The following is a general summary and list of qualifications and skills/abilities. For more details, please refer to the job posting. Tier 1 CSR is responsible for delivering general health care information to callers. Topic knowledge is limited to general knowledge using scripted responses and automated tools. High School diploma or equivalent required. Minimum 6 months customer service/secretarial/telemarketing experience required. Type a minimum of 20 words per minute. Speak and read English clearly, professionally and fluently. Effectively work within required contractual turnaround times and program structure. Demonstrated excellent interpersonal skills. Ability to organize simultaneous tasks. Proven ability to work as a member of a team. Spanish Fluency is desired.
Posted on: Wed, 14 Jan 2015 03:08:23 +0000
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