POST NO 3:ADMINISTRATIVE OFFICER, REF NO: HRMC 68/13/3 SALARY LEVEL:A basic salary R170 799 to R201 195 per annum (Level 7) In addition, a range of competitive benefits are offered. CENTRE:Limpopo: Small Office Fetakgomo (Atok) REQUIREMENTS:• A relevant 3 year Diploma/Degree with 1 years’ experience in Customer Care Services and/or A grade 12 certificate with 3 years’ experience in Customer Care Services • Extensive knowledge of Civic Services and Stakeholders Forums • Knowledge of the Public Service Regulatory Framework as well as Office and Business Administration • Experience in Supervising and document management • Computer literacy • Customer focused • Willingness to travel and work extended hours, including week-ends and public holidays is essential • A valid driver’s license will be an added advantage. DUTIES:The successful candidate will be responsible for amongst others, the following specific tasks: • Serve as a direct point of contact for clients • Assist clients in completing application forms and verifying that they are filled in appropriately in accordance with DHA requirements, standards and guidelines • Execute Civic Services, Front Office application processes and resolve problems or complaints within scope of the work • Assist with any duties required by management in the quest for client service excellence • Provide highest level of prompt and friendly client service • Render services in mobile units where required • Ensure and assist with the rolling and capturing of fingerprints • Update the Track and Trace system • Receive and sort enabling documents • Assist with the verification and processing of clients application forms in accordance with DHA requirements, standards and guidelines • Execute Civic Services and Back Office application processes. ENQUIRIES:Limpopo Ms S Mphela Tel 015 297 5803
Posted on: Sat, 10 Aug 2013 14:26:40 +0000
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