PREPARATION PAPER- 2014-2015 Business Communication (Regular) BY:SIR.SHOAIB RANA (SR) Q.1 Define communication, main objectives of communication and its importance. Q.2 Describe process of communication with diagram. Q.3 Discuss all planning steps in detail. Q.4 State the importance of speaking in oral communication, discuss all planning steps in detail. Q.5 Listening is learning justify. Distinguish between learning and listening. Q.6 Basic organizational plants for good news and bad news. Q.7 Write solicited job letter along-with resume / contents of resume. Q.8 Write a sales letter also discusses systems and functions of sales letter. Q.9 Write a complaint letter. Q.10 Define market report, content & functions of markets report also types of markets. Important market terminologies: - Arrival, blue chips, bad book, forward buying, hella, speculator, set back, bullish sentiments, call rate, stag, glut, bear. Distinguish between: - a. Complaint and adjustment letter b. Memorandum and letter report. c. Solicited and unsolicited letter d. Invasion of privacy and fraud. e. Non-written and non-verbal communication. Write short notes:- a. Formats of business letter. b. Barriers and breakdown in communication. c. Three writing principles with examples. d. Patterned interview & its objects. Letters: - a. Job letter b. Inquiry letter c. Sales letter d. Sales promotion letters e. Claim letter Wish you very best of luck! Prepared By: SIR.SHOAIB RANA (SR)
Posted on: Sat, 08 Nov 2014 21:44:22 +0000
Trending Topics
Recently Viewed Topics
© 2015