Play King, Llanelli Having the day off work decided to take my daughter to Play King which is a massive indoor childrens play centre. Upon arrival discovered they offered two types of breakfast, Regular and Large. The place was empty as I was more or less first in, so thought there was a good chance the breakfast would be cooked fresh. I ordered the large at £4.95 which was a brace of bacon rashers, sausages, eggs and a solitary hash brown, beans and round of toast. Despite the place being empty, and being sat about two foot away from the hot plates (not yet turned on) I was issued with one of those electronic buzzers, normally found in busy chain pubs. As I waited I noticed out of the corner of my eye the hot plates fire up and within a minute or two notice a plate slide under the lamps. A cursory glance across suggested my breakfast was ready, but the vibrating pad remained dormant. Feigning a large yawn and stretch of the legs I stood up and peered across at the hot plates. I saw the sausages and hash brown on the plate so assumed the rest would be dropped on in a short while and I would be served up... How wrong could I be. After around ten minutes of peering over I was starting to get quite agitated. I dont care how much a breakfast costs, or what environment its served in but this was pure bloody sloppiness. I was the only one in there who had ordered food and half of it had been stood on a counter for over ten minutes. Went over to counter staff to query what was going on, and the plate was promptly moved back into the kitchen. Another TWENTY minutes passed where I was on the verge of walking out as daughter also didnt seem in the mood to enjoy the empty play centre. Eventually food was served up and the picture tells the story. The bacon was repulsive, looked anaemic and was tougher than a rhinos arse. The sausages looked good but tasted like Mr Fothergills Herb Garden. The eggs were stone cold although in fairness was a good body of yolk. Everything was crammed on the plate offering no room for manoeuvre and as stated all tasted fairly poor or was not hot. Decided to break with tradition and complain. Manager offered a number of excuses (trainee chef/ no preparation/didnt expect people to order breakfast until 10am) but in fairness did issue a full refund although the bacon remained untouched as well as the beans and half a sausage! Also whilst it is a kids play centre sure the coffee is served below normal temp as cappacino was like warm from serving. 3/10
Posted on: Fri, 19 Dec 2014 18:04:46 +0000
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