Please join us for a JOB FAIR on TUESDAY July 15th from 10am-7pm! Walk-ins welcome! Please apply online at cornerstonecareers.net NOW HIRING for Warehouse Associates and Equipment Operators, as well as Customer Sales and Service Representatives to work from home or at our location! Visit Human Resources at our Employment Office, located at 5568 West Chester Road, West Chester, Ohio 45069. Cornerstone Services Inc. is part of Cornerstone Brands, a family of leading home and apparel brands including Frontgate, Garnet Hill, Grandin Road, Ballard Designs, Improvements, Chasing Fireflies and TravelSmith. Cornerstone is a division of HSNi (Nasdaq: HSNI), a $3 billion interactive multi-channel retailer that offers an innovative, differentiated retail experience on TV, online, via mobile, in catalogs, and in brick and mortar stores. When you become a part of Cornerstone, you qualify for great discounts with all of the brands mentioned above - that includes HSN! Warehouse Associates and Equipment Operators Job Description We have seasonal positions available in our West Chester distribution centers. Choose between shipping and receiving, picking and packing, and equipment operation. All positions have the possibility of regular employment at the end of the season. Overall Responsibility Unload trailers by pallet jack or PIT if certified; Separate freight and build pallets Provide excellent internal and external customer service and commitment to member companies. Ensure department service levels, accuracy and quality of receiving processes is being met. Qualifications Ability to repeatedly lift up to 50 - 75 lbs. Experience with equipment preferred, but will train Ability to work flexible hours, overtime and weekends as needed Ability to work in an environment with moderate variations in temperature Ability to stand for long periods of time Climbing, kneeling and squatting as needed Additional Information Full Time and Part Time opportunities available First, Second, and Third shift availability Starting rate of pay for Warehouse Associates is $9.28 per hour Starting rate of pay for Equipment Operators is $10.50 per hour Shift differential is available for 2nd and 3rd shift positions Must be able to lift 50-75 pounds repetitively, and be able to stand or walk for the entire shift Customer Sales and Service Representatives- Work at Home or Onsite Job Description Cornerstone Services Inc. is a direct marketing company with a very strong emphasis on using product knowledge, professional telephone etiquette, and listening skills to develop a strong rapport with the customer. Customer Sales and Service Professionals will work in a fast paced, inbound contact center environment selling and assisting our customers with the purchase of indoor & outdoor home decor, along with travel inspired clothing, accessories and travel gear. Experience Minimum of 1-2 years of customer focused experience required Preferred experience in an apparel or furnishings retail environment Required Skills Telephone Etiquette Demonstrates Professional Behavior Customer Champions: Ability to empathize, listen and respond to create Astonishing Customer Experiences Ensures One Call Resolution by meeting customers needs and exceeding expectations Effectively listens and demonstrates good judgment to trouble shoot and resolve problems Technically Savvy, excels in multifunctional environment Effective in connecting with the customer and using consultative sales skills to meet and exceed brands Average Order Value Concisely communicates with persuasion and empathy Projects energy, enthusiasm and smiles on every call Qualifications Excellent to high computer skills to include use of internet daily, instant message communications and Microsoft Office Must possess strong written and verbal communication skills. Ability to handle heavy flow of inbound calls Ability to navigate multiple windows and multi- task required Must be detail oriented and work as a team player to ensure customer service excellence Must be able to sit for long periods of time Additional Information $10.00 per hour Mid-day shift availability Part-time position with an average of 18-28 hours/week Full-time positions with an average of 30-40 hours/week and benefit eligible! Must be able to work one weekend day per week as part of your shift This position offers the option to Work at Home or Onsite
Posted on: Fri, 11 Jul 2014 03:15:39 +0000
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