Position Title: Receptionist/Asst.Admin (M/F) Reporting Relationship: Training Center Director and Assistant Director Salary-18 thousand per month Company details Berlitz offer Language courses & many more to companies & individuals at our top language schools berlitzindia/ berlitz/ Job Responsibilities • To greet all visitors/customers, prospective customers, and provide them with information, answer their questions. • To take phone inquiries from prospective customers and convert them to appointments. • To monitor and actively increase customer service on all levels. • To follow up all inquiries by telephone or mail. • To give counseling to students when necessary, in coordination with TCD. • To prepare pedagogical /progress cards for the following day’s lessons; type up schedule for following day’s lessons; put pedagogical/progress cards in folders for each teacher; post room allocation charts. • To take reservations and cancellations from students. • To work accurately on a daily base with the LCMS (Learning Center Management System). • To post data accurately in the computer regarding the status of student fee payments; inform students when their balance is low; confirm whether students are going to renew their contracts; collect cash from students. • To administer information regarding students’ transfers and related billing. • To manage office administration, such as ordering supplies for the center. • To handle Petty Cash. • To prepare mailing lists and send direct mail for each campaign to people who have made inquires as well as former students. • To maintain the reception area clean, organized and presentable at all times. Berlitz Language Center - India berlitzindia
Posted on: Tue, 25 Mar 2014 18:49:26 +0000
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