RECEPTIONIST MERCY CORPS UGANDA – Posted by Katamba – Kampala, Central Region, Uganda Job Description RECEPTIONIST POSITION ( 1 VACANCY) BASED IN KAMPALA HEAD OFFICE PROGRAM/DEPARTMENT SUMMARY: Mercy Corps has been operating in Uganda since 2006. It has and continues to implement programs in Acholi and Karamoja sub regions. Mercy Corps is taking a community-led, market driven approach to address poverty and food insecurity needs through interventions that get to the root causes and contributing factors of economic vulnerability. Donors include the United States Agency for International Development (USAID), the European Commission (EC), United States Department of Agriculture (USDA) and Swiss Development Cooperation (SDC). GENERAL POSITION SUMMARY: The Receptionist will work within the logistics department of the operational support structure, committed to provide reliable and compliant support to program activities in order to achieve efficient service to program beneficiaries. The receptionist is the first impression that Mercy Corps’ visitors receive, and maintains communications and office areas in a way that bring credit to Mercy Corps. ESSENTIAL JOB FUNCTIONS: Answer all incoming telephone calls and direct to the proper person or department. Make telephone calls as requested for staff. Transfer calls and announce visitors. Send and receive faxes. Scan documents as requested. Greet and receive all visitors, suppliers, etc. Keep office spaces neat and clean (copier areas, reception office, board room, etc). Arrange courier service. Make photocopies as needed. Make travel arrangements as needed. Prepare correspondence as needed. Receive and log in mail and distribute. Maintain adequate inventories of office supplies, log distribution of supplies, including responsibility for stock cards and inventory. Assist Administrative Assistant as required. Assist staff with routine, administrative duties. Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission. Other duties as assigned. KNOWLEDGE AND EXPERIENCE: University degree in a relevant field is required. Work experience with administration (including human resource and office management systems). Fluency in written and verbal English required. Candidate must possess an attention to detail, ability to follow procedures, meet deadlines, and work independently and cooperatively with team members. Highly developed computer skills with strong knowledge of Microsoft word and Excel. Able to spend time in the field of various durations as needed. Ability to resolve customer complaints and concerns. SUCCESS FACTORS:Positive attitude, friendly demeanor. Ability to problem solve, good organization skills, ability to work independently and in a team, attention to detail, initiative and flexibility. Works with urgency to prove prompt, proactive responses. How to Apply Applications: Submit your application including a cover letter clearly stating your salary requirements, CV (with 3 referees), and copies of academic qualifications/certificates to the HR/Admin Manager, Kampala Head Office on Nsambya Estate road, Plot 1102. E-mailed applications with cover letter to [email protected] , or they can be Hand delivered to Kampala Head Office Deadline for Submission: Close of business on Thursday, July 18, 2013. Only short-listed candidates will be contacted by Mercy Corps. Women encouraged to apply.
Posted on: Fri, 05 Jul 2013 09:54:48 +0000