Rapport is a state of harmonious understanding with another individual or group that enables greater and easier communication. In other words rapport is getting on well with another person, or group of people, by having things in common, this makes the communication process easier and usually more effective. Sometimes rapport happens naturally, you ‘hit it off’ or ‘get on well’ with somebody else without having to try, this is often how friendships are built. However, rapport can also be built and developed by finding common ground, developing a bond and being empathic.
Posted on: Sat, 21 Jun 2014 21:00:00 +0000
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