Receptionist cum Customer Service Oct 13, 2014 From: C.S.Alloy Design (M) Sdn Bhd Location: Selangor Deadline: Dec 31, 2014 Job Scope • Responsible the professional service to customer, work as a team to promote sales and achieve pre-determined sales targets and objectives; • Attend to walk in customer and answer all incoming calls; • To follow up customer inquiries and to provide suitable solutions, ideas and feedback to customer within stipulate time frame; • To continuously review, identify and implement idea for improvement to improve customer satisfaction and service delivery; • Supports for the sales team in helping in urgent quotations, technical and application request; • Provide excellent customer experience and maintain high level of service and professionalism at all times; • Maintain good relation with customers, advise them of company’s services and products and ensure prompt services are carry out in timely manner; • To ensure prompt / effective services are provided to customers and handling their complaints in a timely manner. Job Requirement • Fresh graduate or candidate with related experience are encourage to apply. • Excellent communication skills in English and Bahasa Malaysia both written and spoken, Chinese Mandarin, Hokkien and Cantonese dialects would be helpful. • Adaptable and highly committed. • Customer Oriented & Able to work under pressure. • Excellent interpersonal and communication skills. • Result oriented, good analytical and interpersonal skills. • Confident and ability to work with minimum supervision. • Applicant MUST be Malaysian citizen. • Candidate must be willing to work at Puchong. • One (1) Full-time position available.
Posted on: Mon, 13 Oct 2014 02:34:53 +0000
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