Recruit By Phone - Many contact centers still recruit using - TopicsExpress

Recruit By Phone - Many contact centers still recruit using traditional recruitment processes i.e. receive résuméâs / CVâs, arrange interviews and hire staff. You should introduce âtelephone screeningâ into the process as soon as possible and, if possible, telephone role plays. And with web contact centers growing rapidly, include typing tests for literacy, accuracy and ability to present information concisely via e-mail. ContactCenterWorld ow.ly/2KNjyT

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