Relationship Officer Job description -Reporting to the senior relationship officer -Proactively market and generate business through client recruitment, training, deposit mobilization and disbursement -Undertake regular calls and visits to customers to ensure effective relationship management -Maintain up to date records of all customer visits for all customer segments -Cross sell all Faulu products and services to both existing and potential clients -Actively take part in business growth initiatives including marketing activities, new business sign ups, new partnerships etc -Prepare credit appraisals and present to the branch credit committee meetings -Address all customer queries within stipulated Service Level Agreements (SLAs) -Monitor the portfolio quality on daily basis and proactively institute remedial actions -Maintain sound relationships with clients, partners, and institutions with MOUs including the general public Education level Bachelor Study area Sales, Finance Candidate description -2 years experience in sales with exposure to micro lending a must -Experience in the banking sector with a bias in microfinance highly desirable -Knowledge in marketing and credit management for both individual and group clients -Good communication and interpersonal skills -Excellent problem solving and decision making skills -Team player and thinker Applications to be sent to excitingcareers@faulukenya before 15th September, 2013 only shortlisted candidates will be contacted
Posted on: Fri, 06 Sep 2013 07:44:00 +0000
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