Requirement for Senior Technical Writer Are you interested in joining a rapidly growing company? Are you interested in defining how millions of people around the world interact with their health? Client is the leading provider of sales portal and enrollment solutions in the U.S. that allows individuals, brokers, and employers to purchase health insurance – and other products – online from health plans as well as from state and private health insurance exchanges. The Technical Writer, who reports to Client Proposal & Technical Writing Manager, will be responsible for creating a range of technical product documentation, including user manuals, implementation guides, help documentation, and more for Client solutions. Roles & Responsibilities: • Responsible for end-to-end creation, development, coordination, execution, publishing, and ongoing updating of a range of technical documents on all of Client solutions • Shares technical documentation needs with the Product Documentation Specialist in the U.S. to document and track all deliverables and writing needs of all product teams • Follows all documentation processes and procedures, including adherence to Client color palette and template standards • Ensures consistency and thoroughness in all written material to ensure execution excellence • Works with Proposal & Technical Writing Team members to proofread and edit documentation prior to release • Conducts in-depth interviews with product experts to understand each product’s functionality and features • Maintains strong working relationships and continual interfacing with core product teams • Researches and tests new features in products to create effective, accurate documentation • Continually updates new solution functionality into written documentation, ensuring accurate product content and current screenshots at all times • Reviews and updates technical documentation created on a routine basis • Uploads documents to production environments, shared sites, and online Additional Requirements • Maintains extensive product knowledge through ongoing discussions with all product teams, participation in demos, training videos, etc. • Provides assistance to team members on other written materials as needed • Participates in weekly team calls and other company meetings • Performs other duties as directed by the Proposal & Technical Writing Manager Mandatory Requirements: • Minimum 4 years of technical writing experience • Written fluency in American English with tailoring of writing to internal and client-facing audiences • Extensive knowledge of Adobe FrameMaker, Adobe RoboHelp, and Microsoft Word • Ability to work with limited supervision and high motivation, must be a self-starter/motivator • Must have excellent communication skills – both oral and written • Must work well under pressure with tight internal and external deadlines across multiple time zones • Highly organized with attention to detail/consistency • College degree required For more information, feel free to contact us: Contact Person : Priyanka Arora Email- ID: priyanka@talentpooltechnologies Contact No: (0172-3292221) Website : talentpooltechnologies
Posted on: Fri, 29 Nov 2013 07:12:40 +0000