Residents Warned To Be Wary of Persons Posing as Water Department Employees The Fort Worth Water Department advises residents to be suspicious of individuals posing as Water Department employees via the phone. This week the department received several complaints from customers indicating they were called by people posing as water employees. In all instances, Spanish- speaking customers were targeted. All cases involve a man calling a customer to request payment for an overdue utility bill. The customer is told to get a money pack card from a local retailer for the specified amount and to then call a certain phone number to make the payment. Customers were also told they had a very short time frame to do this or the water would be disconnected. Individuals falsely claiming to be city employees are committing fraud. Residents should call (817) 335-4222 immediately to report the incident to the Fort Worth Police Department. The Water Department would also like to be called at 817-392-4477 to be made aware of these occurrences. The only phone number to call for making payments to the Fort Worth Water Department is 817-392-4477. The secure system is automated and payment information is not provided to a live individual. The water department uses door tags to provide 24-notice to customers when water service is scheduled for disconnection for past due balances. Madelyn Gibbs Neighborhood Education Coordinator City of Fort Worth
Posted on: Mon, 12 May 2014 19:06:04 +0000
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