Says: let this be a word of caution to other businesses, brands, and individuals who are increasingly relying on Facebook to communicate with their audience, gather feedback, and provide support: You are at their mercy. The entire community you’ve worked so hard building up, spent so much money developing, could be gone in an instant on the whim of some person at Facebook or some automated reporting algorithm. Your complaints may be ignored, and your one-click “appeal” may not even be considered. Your community can be erased without a single explanation. - It seems to me that relying on Facebook is risky at best, when they can remove everything without notice, without cause, and without the means to give meaningful feedback. Is it smart to base your business on a platform as shaky and unpredictable as this? There have been countless other examples of accounts being taken down or limited, often in error. Beware. Your community may be more fragile than you think.
Posted on: Thu, 12 Sep 2013 15:11:50 +0000
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