Seeking a Loan Collector-Junior in Brookfield, WI for a 6 month assignment. He/she will be responsible for locating and notifying customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Skills and Competencies: - Communication skills, customer service and negotiation skills. - Ability to work independently and manage one’s time. - Ability to accurately document and record customer/client information. - Knowledge of policies, procedures and regulations related to collections. - Previous experience with computer applications, such as Microsoft Word - 2 years financial and/or customer service experience required. Major Job Duties and Responsibilities: - Receive payments and post amounts paid to customer accounts. - Locate and monitor overdue accounts. - Confer with customers by telephone to determine reasons for overdue payments and to review the terms of sales, services, or credit contracts. - Persuade customers to pay amounts due on credit accounts, damage claims or non-payable checks, or to return merchandise. - Arrange for debt repayment or establish repayment schedules, based on customers’ financial situations.
Posted on: Thu, 19 Sep 2013 13:23:52 +0000
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