Service and Sales Technician (Irving, TX) Auto-Chlor Services, LLC is a nationwide leader in the restaurant equipment and hospitality cleaning products arena, helping restaurants of all sizes to provide clean and sanitized dishware. In addition to offering the largest variety of dishwashing equipment and chemical products in the industry, our Service and Sales Technicians helps our customers keep their businesses sanitary and professional. Auto-Chlor Services, LLC is currently seeking a Service and Sales Technician (SST) for our Dallas location to act as an account manager for our valued customers. This individual will visit numerous customers throughout the day, maintaining and servicing our dishwashing machines and ensuring customer satisfaction by responding to inquiries, requests and proactive problem solving. The Service and Sales Technician (SST) is responsible for: • Properly maintaining and cleaning all equipment to comply with health standards. • Making service calls to maintain and repair machines while keeping records of machine maintenance and repair. • Preparing invoices and settling accounts with customers while keeping records of products delivered and money collected. • Disassemble and assemble machines, according to specifications using hand tools and power tools. • Keep truck stocked with necessary parts, tools, invoices, and service reports while maintaining reasonable inventories of all chemicals delivered. • Transport machines to installation sites as well as installing machines, making the necessary water and electrical connections in compliance with codes. • Refer to manuals and wiring diagrams to gather information needed to repair machines, testing machines to determine proper functioning. • Communicate with supervisor of any issues related to customer satisfaction, vehicles safety, and arrangements for the removal of machines when required. Required Skills and Abilities: • Must be able to develop relationships and deliver excellent customer service. • Must be familiar with mechanical preventative maintenance of equipment and machinery. • Must be able to develop new accounts • Must have experience on invoicing and collecting of accounts receivable. • Must maintain a clean driving record. Job Requirements: • High School Diploma or General Education Degree (GED) • Able to lift 50 pounds frequently throughout the day. • High mechanical aptitude • Must have a clean and insurable driving record and valid license. • Customer service experience • Product and service sales experience • Available for on-call and emergency service schedules. If you are considering a career with Auto-Chlor Service, LLC, you will undertake a thorough highly interactive, structured, in-field route system training program, focused on customer service and sales to existing customers. You will be in the field working on our equipment, troubleshooting customer issues, and resolving customer problems. Your attention to detail, sense of urgency, and entrepreneurial spirit are crucial to your success at Auto-Chlor Services, LLC. You will be focusing on customer satisfaction, sales and customer retention. Please submit your resume and application to https://appone/MainInfoReq.asp?R_ID=984867 Auto-Chlor Services, LLC has an excellent employee benefits package which includes, medical, dental, 401K, vacation, profit sharing plan (one of the best employer-funded retirement programs around) and much more.
Posted on: Wed, 21 Jan 2015 00:00:01 +0000
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