Sitting through a briefing at HAVI in China who handle all - TopicsExpress



          

Sitting through a briefing at HAVI in China who handle all logistics for 2000 McDonalds in China. 2.5 million kilometers run per year, and they are completely focused on quality. They have total of 15 complaints for the whole year in the whole country and are hell-bent to bring this to zero. The process of employee empowerment is simply astounding to create innovations and participation. I have never seen someone who can run such a clock work organization in a country where most businesses are short-term focused.
Posted on: Thu, 10 Apr 2014 01:59:11 +0000

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