So my train late to Chicago and after midnight Amtrak sends me to - TopicsExpress



          

So my train late to Chicago and after midnight Amtrak sends me to Hyatt with cab money and next day trip with no sleeper nut gave me wrong time to leave doesnt tell me about I am coach. Check online next morning and furious Bill Burlison calls Pat in their customers service. She cant help , she wants to. 1 hour later I hang ip. 30 minutes later I get notification of changes. Pat is an angel and Bill cant find lost his hatred of Amtrak. Even with limited options and after I am out of her hair this Service person went out of her way to balance the scales. I love her for her ability to put up with a frustrated me and still go the extra mile. Go Pat!!!
Posted on: Thu, 07 Aug 2014 23:41:43 +0000

Trending Topics



Recently Viewed Topics




© 2015