Something I noticed yesterday: Universal Team Members have no qualms about politely declining a request to guests in some areas. Case in point: I was in line at Florian Fortescues and heard a lot of people being denied (very politely!) their requests for free samples or to add toppings to their Butterbeer ice cream. I completely understand the Butterbeer one. Its the signature flavor of the store and shouldnt be ruined with sprinkles or chocolate chips, lol.
Posted on: Sun, 09 Nov 2014 15:46:09 +0000
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