Sportsview Hotel Job Vacancies in Kenya Kasarani Sportsview Hotel wishes to recruit competent and qualified candidates to fill the following vacant positions; Front Office Supervisor The job holder will be responsible for all operations of the front desk and guest services including the reservations and the front office. Duties & Responsibilities: • Marketing and promoting the hotel sales by up-selling the facilities & other services provided to all potential customers. • Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail. • To be aware of the current room occupancy levels at all times ensuring that all guests are attended to with the utmost courtesy. • Ability to build a strong rapport with guests and instilling a culture of continuous improvement. • Ensure guest requests, inquiries and concerns are addressed and met, and completed in a timely manner. • To ensure that all front desk registrations & administration duties are carried out as per the hotel’s standards. Required skills and qualifications: • Diploma or Bachelor’s Degree in Hospitality Management or Front Office. • At least 3-4 years working experience in a busy Hotel. • Must be computer literate and have working knowledge of Fidelio systems. • Ability to give good reports and to communicate effectively with team members. • Posses’ excellent customer care and have the ability to handle pressure. • Have good command of the English language both written and verbal. • Have good organizational skills. To apply, send your Application Letter and CV only together with your current and expected salary to hr@sportsviewhotel before 30th August, 2013. Only shortlisted applicants will be contacted.
Posted on: Tue, 27 Aug 2013 11:36:56 +0000
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