Study success–Look around your company and ask “what are some of the most successful business process changes we’ve made in the past?” Talk to the people involved in driving those process changes to learn what they did (and didn’t do) to make those changes successful in your environment. Look beyond just the big things and drill down to some of the more mundane, routine things they did as well–in integrating change management with process improvement, it all starts with fundamentals!
Posted on: Wed, 24 Jul 2013 10:36:50 +0000
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