Systems Administrator: Date Created : 8/18/2014 11:52:20 AM Category : Information Technology Location/City : TX - Dallas Job Type : Contract Id : 3023522 Principle Associate - Storage Responsible for implementing and managing compay enterprise storage environment and performing production support activities for assigned storage systems to ensure the integrity and availability of the environment. Job Description: Principle Associate for Enterprise Storage team with a focus on support on the enterprise storage infrastructure Example - (EMC VMAX, EMC VPLEX, HDS VSP, Cisco MDS Series SAN Switches, Brocade Switches) Primary Responsibilities: Develop and exhibit technical subject matter expertise on the assigned enterprise storage systems (EMC VMAX, EMC VPLEX, HDS VSP, Cisco MDS Series SAN Switches, Brocade Switches, Multipathing Software) and associated processes and procedures. Perform change management and incident management for enterprise storage systems. Coordinate, communicate, and execute maintenance activities, upgrades, and patching for management/monitoring tools. Generate capacity reports, performance, trending, incident reports and other related items to enable the delivery of required monitoring solutions. Develop an understanding of project engagement processes (Service Readiness) and partner with project teams on Conditions of Satisfaction deliverables including support documentation. Provide support for new systems and projects (working with vendors, other platform support teams) and implement the tools to enable the ongoing support. Regularly identify and implement improvement opportunities Provide 24x7 IT storage operations support in a team on a rotation and on-call basis. Adjust working hours and schedule as needed. Understand and follow IT processes including Change & Configuration, Problem, Incident and Service Readiness and other established team procedures. Communicate written incident updates using team standards in a pre-determined time bound fashion to all levels of IT and business audience. Assess impacts of issues and ensure proper severity assignment for incidents by researching the business impact via interfacing teams or the acquired knowledge. Work with 3rd party resources (onsite or offshore) in both staff augmentation and ASP models and represent their services to the business. Prepare and present incident and other service reports on a periodic basis (daily/weekly/monthly) based on pre-determined deadlines and events. Ensure Support Guides and related documentation is up-to-date. Able to work from home including facilitating incident calls, monitoring processes, and able to respond to phone calls from remote sites including home. Understand IT and ITO Service Model and how daily activities are related to its defined Services. Fulfill corporate compliance tasks including mandatory training and weekly timesheets. Basic Qualifications: High School Diploma, GED or Equivalent Certification 6 years IT experience 4 years Storage technical support experience Preferred Qualifications: Bachelors Degree in Computer Science or Information Technology 8 years of Enterprise SAN storage (EMC VMAX, HDS VSP) and SAN Switches (Cisco MDS and Brocade) Scripting (Perl, Shell etc.) and Automation skills with a drive to optimize infrastructure/processes and increase efficiencies Excellent technical, analytical and problem solving skillsPrinciple Associate - Storage Responsible for implementing and managing compay enterprise storage environment and performing production support activities for assigned storage systems to ensure the integrity and availability of the environment. Job Description: Principle Associate for Enterprise Storage team with a focus on support on the enterprise storage infrastructure Example - (EMC VMAX, EMC VPLEX, HDS VSP, Cisco MDS Series SAN Switches, Brocade Switches) Primary Responsibilities: Develop and exhibit technical subject matter expertise on the assigned enterprise storage systems (EMC VMAX, EMC VPLEX, HDS VSP, Cisco MDS Series SAN Switches, Brocade Switches, Multipathing Software) and associated processes and procedures. Perform change management and incident management for enterprise storage systems. Coordinate, communicate, and execute maintenance activities, upgrades, and patching for management/monitoring tools. Generate capacity reports, performance, trending, incident reports and other related items to enable the delivery of required monitoring solutions. Develop an understanding of project engagement processes (Service Readiness) and partner with project teams on Conditions of Satisfaction deliverables including support documentation. Provide support for new systems and projects (working with vendors, other platform support teams) and implement the tools to enable the ongoing support. Regularly identify and implement improvement opportunities Provide 24x7 IT storage operations support in a team on a rotation and on-call basis. Adjust working hours and schedule as needed. Understand and follow IT processes including Change & Configuration, Problem, Incident and Service Readiness and other established team procedures. Communicate written incident updates using team standards in a pre-determined time bound fashion to all levels of IT and business audience. Assess impacts of issues and ensure proper severity assignment for incidents by researching the business impact via interfacing teams or the acquired knowledge. Work with 3rd party resources (onsite or offshore) in both staff augmentation and ASP models and represent their services to the business. Prepare and present incident and other service reports on a periodic basis (daily/weekly/monthly) based on pre-determined deadlines and events. Ensure Support Guides and related documentation is up-to-date. Able to work from home including facilitating incident calls, monitoring processes, and able to respond to phone calls from remote sites including home. Understand IT and ITO Service Model and how daily activities are related to its defined Services. Fulfill corporate compliance tasks including mandatory training and weekly timesheets. Basic Qualifications: High School Diploma, GED or Equivalent Certification 6 years IT experience 4 years Storage technical support experience Preferred Qualifications: Bachelors Degree in Computer Science or Information Technology 8 years of Enterprise SAN storage (EMC VMAX, HDS VSP) and SAN Switches (Cisco MDS and Brocade) Scripting (Perl, Shell etc.) and Automation skills with a drive to optimize infrastructure/processes and increase efficiencies Excellent technical, analytical and problem solving skillsPrinciple Associate - Storage Responsible for implementing and managing compay enterprise storage environment and performing production support activities for assigned storage systems to ensure the integrity and availability of the environment. Job Description: Principle Associate for Enterprise Storage team with a focus on support on the enterprise storage infrastructure Example - (EMC VMAX, EMC VPLEX, HDS VSP, Cisco MDS Series SAN Switches, Brocade Switches) Primary Responsibilities: Develop and exhibit technical subject matter expertise on the assigned enterprise storage systems (EMC VMAX, EMC VPLEX, HDS VSP, Cisco MDS Series SAN Switches, Brocade Switches, Multipathing Software) and associated processes and procedures. Perform change management and incident management for enterprise storage systems. Coordinate, communicate, and execute maintenance activities, upgrades, and patching for management/monitoring tools. Generate capacity reports, performance, trending, incident reports and other related items to enable the delivery of required monitoring solutions. Develop an understanding of project engagement processes (Service Readiness) and partner with project teams on Conditions of Satisfaction deliverables including support documentation. Provide support for new systems and projects (working with vendors, other platform support teams) and implement the tools to enable the ongoing support. Regularly identify and implement improvement opportunities Provide 24x7 IT storage operations support in a team on a rotation and on-call basis. Adjust working hours and schedule as needed. Understand and follow IT processes including Change & Configuration, Problem, Incident and Service Readiness and other established team procedures. Communicate written incident updates using team standards in a pre-determined time bound fashion to all levels of IT and business audience. Assess impacts of issues and ensure proper severity assignment for incidents by researching the business impact via interfacing teams or the acquired knowledge. Work with 3rd party resources (onsite or offshore) in both staff augmentation and ASP models and represent their services to the business. Prepare and present incident and other service reports on a periodic basis (daily/weekly/monthly) based on pre-determined deadlines and events. Ensure Support Guides and related documentation is up-to-date. Able to work from home including facilitating incident calls, monitoring processes, and able to respond to phone calls from remote sites including home. Understand IT and ITO Service Model and how daily activities are related to its defined Services. Fulfill corporate compliance tasks including mandatory training and weekly timesheets. Basic Qualifications: High School Diploma, GED or Equivalent Certification 6 years IT experience 4 years Storage technical support experience Preferred Qualifications: Bachelors Degree in Computer Science or Information Technology 8 years of Enterprise SAN storage (EMC VMAX, HDS VSP) and SAN Switches (Cisco MDS and Brocade) Scripting (Perl, Shell etc.) and Automation skills with a drive to optimize infrastructure/processes and increase efficiencies Excellent technical, analytical and problem solving skillsPrinciple Associate - Storage Responsible for implementing and managing compay enterprise storage environment and performing production support activities for assigned storage systems to ensure the integrity and availability of the environment. Job Description: Principle Associate for Enterprise Storage team with a focus on support on the enterprise storage infrastructure Example - (EMC VMAX, EMC VPLEX, HDS VSP, Cisco MDS Series SAN Switches, Brocade Switches) Primary Responsibilities: Develop and exhibit technical subject matter expertise on the assigned enterprise storage systems (EMC VMAX, EMC VPLEX, HDS VSP, Cisco MDS Series SAN Switches, Brocade Switches, Multipathing Software) and associated processes and procedures. Perform change management and incident management for enterprise storage systems. Coordinate, communicate, and execute maintenance activities, upgrades, and patching for management/monitoring tools. Generate capacity reports, performance, trending, incident reports and other related items to enable the delivery of required monitoring solutions. Develop an understanding of project engagement processes (Service Readiness) and partner with project teams on Conditions of Satisfaction deliverables including support documentation. Provide support for new systems and projects (working with vendors, other platform support teams) and implement the tools to enable the ongoing support. Regularly identify and implement improvement opportunities Provide 24x7 IT storage operations support in a team on a rotation and on-call basis. Adjust working hours and schedule as needed. Understand and follow IT processes including Change & Configuration, Problem, Incident and Service Readiness and other established team procedures. Communicate written incident updates using team standards in a pre-determined time bound fashion to all levels of IT and business audience. Assess impacts of issues and ensure proper severity assignment for incidents by researching the business impact via interfacing teams or the acquired knowledge. Work with 3rd party resources (onsite or offshore) in both staff augmentation and ASP models and represent their services to the business. Prepare and present incident and other service reports on a periodic basis (daily/weekly/monthly) based on pre-determined deadlines and events. Ensure Support Guides and related documentation is up-to-date. Able to work from home including facilitating incident calls, monitoring processes, and able to respond to phone calls from remote sites including home. Understand IT and ITO Service Model and how daily activities are related to its defined Services. Fulfill corporate compliance tasks including mandatory training and weekly timesheets. Basic Qualifications: High School Diploma, GED or Equivalent Certification 6 years IT experience 4 years Storage technical support experience Preferred Qualifications: Bachelors Degree in Computer Science or Information Technology 8 years of Enterprise SAN storage (EMC VMAX, HDS VSP) and SAN Switches (Cisco MDS and Brocade) Scripting (Perl, Shell etc.) and Automation skills with a drive to optimize infrastructure/processes and increase efficiencies Excellent technical, analytical and problem solving skillsPrinciple Associate - Storage Responsible for implementing and managing compay enterprise storage environment and performing production support activities for assigned storage systems to ensure the integrity and availability of the environment. Job Description: Principle Associate for Enterprise Storage team with a focus on support on the enterprise storage infrastructure Example - (EMC VMAX, EMC VPLEX, HDS VSP, Cisco MDS Series SAN Switches, Brocade Switches) Primary Responsibilities: Develop and exhibit technical subject matter expertise on the assigned enterprise storage systems (EMC VMAX, EMC VPLEX, HDS VSP, Cisco MDS Series SAN Switches, Brocade Switches, Multipathing Software) and associated processes and procedures. Perform change management and incident management for enterprise storage systems. Coordinate, communicate, and execute maintenance activities, upgrades, and patching for management/monitoring tools. Generate capacity reports, performance, trending, incident reports and other related items to enable the delivery of required monitoring solutions. Develop an understanding of project engagement processes (Service Readiness) and partner with project teams on Conditions of Satisfaction deliverables including support documentation. Provide support for new systems and projects (working with vendors, other platform support teams) and implement the tools to enable the ongoing support. Regularly identify and implement improvement opportunities Provide 24x7 IT storage operations support in a team on a rotation and on-call basis. Adjust working hours and schedule as needed. Understand and follow IT processes including Change & Configuration, Problem, Incident and Service Readiness and other established team procedures. Communicate written incident updates using team standards in a pre-determined time bound fashion to all levels of IT and business audience. Assess impacts of issues and ensure proper severity assignment for incidents by researching the business impact via interfacing teams or the acquired knowledge. Work with 3rd party resources (onsite or offshore) in both staff augmentation and ASP models and represent their services to the business. Prepare and present incident and other service reports on a periodic basis (daily/weekly/monthly) based on pre-determined deadlines and events. Ensure Support Guides and related documentation is up-to-date. Able to work from home including facilitating incident calls, monitoring processes, and able to respond to phone calls from remote sites including home. Understand IT and ITO Service Model and how daily activities are related to its defined Services. Fulfill corporate compliance tasks including mandatory training and weekly timesheets. Basic Qualifications: High School Diploma, GED or Equivalent Certification 6 years IT experience 4 years Storage technical support experience Preferred Qualifications: Bachelors Degree in Computer Science or Information Technology 8 years of Enterprise SAN storage (EMC VMAX, HDS VSP) and SAN Switches (Cisco MDS and Brocade) Scripting (Perl, Shell etc.) and Automation skills with a drive to optimize infrastructure/processes and increase efficiencies Excellent technical, analytical and problem solving skillsPrinciple Associate - Storage Responsible for implementing and managing compay enterprise storage environment and performing production support activities for assigned storage systems to ensure the integrity and availability of the environment. Job Description: Principle Associate for Enterprise Storage team with a focus on support on the enterprise storage infrastructure Example - (EMC VMAX, EMC VPLEX, HDS VSP, Cisco MDS Series SAN Switches, Brocade Switches) Primary Responsibilities: Develop and exhibit technical subject matter expertise on the assigned enterprise storage systems (EMC VMAX, EMC VPLEX, HDS VSP, Cisco MDS Series SAN Switches, Brocade Switches, Multipathing Software) and associated processes and procedures. Perform change management and incident management for enterprise storage systems. Coordinate, communicate, and execute maintenance activities, upgrades, and patching for management/monitoring tools. Generate capacity reports, performance, trending, incident reports and other related items to enable the delivery of required monitoring solutions. Develop an understanding of project engagement processes (Service Readiness) and partner with project teams on Conditions of Satisfaction deliverables including support documentation. Provide support for new systems and projects (working with vendors, other platform support teams) and implement the tools to enable the ongoing support. Regularly identify and implement improvement opportunities Provide 24x7 IT storage operations support in a team on a rotation and on-call basis. Adjust working hours and schedule as needed. Understand and follow IT processes including Change & Configuration, Problem, Incident and Service Readiness and other established team procedures. Communicate written incident updates using team standards in a pre-determined time bound fashion to all levels of IT and business audience. Assess impacts of issues and ensure proper severity assignment for incidents by researching the business impact via interfacing teams or the acquired knowledge. Work with 3rd party resources (onsite or offshore) in both staff augmentation and ASP models and represent their services to the business. Prepare and present incident and other service reports on a periodic basis (daily/weekly/monthly) based on pre-determined deadlines and events. Ensure Support Guides and related documentation is up-to-date. Able to work from home including facilitating incident calls, monitoring processes, and able to respond to phone calls from remote sites including home. Understand IT and ITO Service Model and how daily activities are related to its defined Services. Fulfill corporate compliance tasks including mandatory training and weekly timesheets. Basic Qualifications: High School Diploma, GED or Equivalent Certification 6 years IT experience 4 years Storage technical support experience Preferred Qualifications: Bachelors Degree in Computer Science or Information Technology 8 years of Enterprise SAN storage (EMC VMAX, HDS VSP) and SAN Switches (Cisco MDS and Brocade) Scripting (Perl, Shell etc.) and Automation skills with a drive to optimize infrastructure/processes and increase efficiencies Excellent technical, analytical and problem solving skillsPrinciple Associate - Storage Responsible for implementing and managing compay enterprise storage environment and performing production support activities for assigned storage systems to ensure the integrity and availability of the environment. Job Description: Principle Associate for Enterprise Storage team with a focus on support on the enterprise storage infrastructure Example - (EMC VMAX, EMC VPLEX, HDS VSP, Cisco MDS Series SAN Switches, Brocade Switches) Primary Responsibilities: Develop and exhibit technical subject matter expertise on the assigned enterprise storage systems (EMC VMAX, EMC VPLEX, HDS VSP, Cisco MDS Series SAN Switches, Brocade Switches, Multipathing Software) and associated processes and procedures. Perform change management and incident management for enterprise storage systems. Coordinate, communicate, and execute maintenance activities, upgrades, and patching for management/monitoring tools. Generate capacity reports, performance, trending, incident reports and other related items to enable the delivery of required monitoring solutions. Develop an understanding of project engagement processes (Service Readiness) and partner with project teams on Conditions of Satisfaction deliverables including support documentation. Provide support for new systems and projects (working with vendors, other platform support teams) and implement the tools to enable the ongoing support. Regularly identify and implement improvement opportunities Provide 24x7 IT storage operations support in a team on a rotation and on-call basis. Adjust working hours and schedule as needed. Understand and follow IT processes including Change & Configuration, Problem, Incident and Service Readiness and other established team procedures. Communicate written incident updates using team standards in a pre-determined time bound fashion to all levels of IT and business audience. Assess impacts of issues and ensure proper severity assignment for incidents by researching the business impact via interfacing teams or the acquired knowledge. Work with 3rd party resources (onsite or offshore) in both staff augmentation and ASP models and represent their services to the business. Prepare and present incident and other service reports on a periodic basis (daily/weekly/monthly) based on pre-determined deadlines and events. Ensure Support Guides and related documentation is up-to-date. Able to work from home including facilitating incident calls, monitoring processes, and able to respond to phone calls from remote sites including home. Understand IT and ITO Service Model and how daily activities are related to its defined Services. Fulfill corporate compliance tasks including mandatory training and weekly timesheets. Basic Qualifications: High School Diploma, GED or Equivalent Certification 6 years IT experience 4 years Storage technical support experience Preferred Qualifications: Bachelors Degree in Computer Science or Information Technology 8 years of Enterprise SAN storage (EMC VMAX, HDS VSP) and SAN Switches (Cisco MDS and Brocade) Scripting (Perl, Shell etc.) and Automation skills with a drive to optimize infrastructure/processes and increase efficiencies Excellent technical, analytical and problem solving skillsPrinciple Associate - Storage Responsible for implementing and managing compay enterprise storage environment and performing production support activities for assigned storage systems to ensure the integrity and availability of the environment. Job Description: Principle Associate for Enterprise Storage team with a focus on support on the enterprise storage infrastructure Example - (EMC VMAX, EMC VPLEX, HDS VSP, Cisco MDS Series SAN Switches, Brocade Switches) Primary Responsibilities: Develop and exhibit technical subject matter expertise on the assigned enterprise storage systems (EMC VMAX, EMC VPLEX, HDS VSP, Cisco MDS Series SAN Switches, Brocade Switches, Multipathing Software) and associated processes and procedures. Perform change management and incident management for enterprise storage systems. Coordinate, communicate, and execute maintenance activities, upgrades, and patching for management/monitoring tools. Generate capacity reports, performance, trending, incident reports and other related items to enable the delivery of required monitoring solutions. Develop an understanding of project engagement processes (Service Readiness) and partner with project teams on Conditions of Satisfaction deliverables including support documentation. Provide support for new systems and projects (working with vendors, other platform support teams) and implement the tools to enable the ongoing support. Regularly identify and implement improvement opportunities Provide 24x7 IT storage operations support in a team on a rotation and on-call basis. Adjust working hours and schedule as needed. Understand and follow IT processes including Change & Configuration, Problem, Incident and Service Readiness and other established team procedures. Communicate written incident updates using team standards in a pre-determined time bound fashion to all levels of IT and business audience. Assess impacts of issues and ensure proper severity assignment for incidents by researching the business impact via interfacing teams or the acquired knowledge. Work with 3rd party resources (onsite or offshore) in both staff augmentation and ASP models and represent their services to the business. Prepare and present incident and other service reports on a periodic basis (daily/weekly/monthly) based on pre-determined deadlines and events. Ensure Support Guides and related documentation is up-to-date. Able to work from home including facilitating incident calls, monitoring processes, and able to respond to phone calls from remote sites including home. Understand IT and ITO Service Model and how daily activities are related to its defined Services. Fulfill corporate compliance tasks including mandatory training and weekly timesheets. Basic Qualifications: High School Diploma, GED or Equivalent Certification 6 years IT experience 4 years Storage technical support experience Preferred Qualifications: Bachelors Degree in Computer Science or Information Technology 8 years of Enterprise SAN storage (EMC VMAX, HDS VSP) and SAN Switches (Cisco MDS and Brocade) Scripting (Perl, Shell etc.) and Automation skills with a drive to optimize infrastructure/processes and increase efficiencies Excellent technical, analytical and problem solving skillsPrinciple Associate - Storage Responsible for implementing and managing compay enterprise storage environment and performing production support activities for assigned storage systems to ensure the integrity and availability of the environment. Job Description: Principle Associate for Enterprise Storage team with a focus on support on the enterprise storage infrastructure Example - (EMC VMAX, EMC VPLEX, HDS VSP, Cisco MDS Series SAN Switches, Brocade Switches) Primary Responsibilities: Develop and exhibit technical subject matter expertise on the assigned enterprise storage systems (EMC VMAX, EMC VPLEX, HDS VSP, Cisco MDS Series SAN Switches, Brocade Switches, Multipathing Software) and associated processes and procedures. Perform change management and incident management for enterprise storage systems. Coordinate, communicate, and execute maintenance activities, upgrades, and patching for management/monitoring tools. Generate capacity reports, performance, trending, incident reports and other related items to enable the delivery of required monitoring solutions. Develop an understanding of project engagement processes (Service Readiness) and partner with project teams on Conditions of Satisfaction deliverables including support documentation. Provide support for new systems and projects (working with vendors, other platform support teams) and implement the tools to enable the ongoing support. Regularly identify and implement improvement opportunities Provide 24x7 IT storage operations support in a team on a rotation and on-call basis. Adjust working hours and schedule as needed. Understand and follow IT processes including Change & Configuration, Problem, Incident and Service Readiness and other established team procedures. Communicate written incident updates using team standards in a pre-determined time bound fashion to all levels of IT and business audience. Assess impacts of issues and ensure proper severity assignment for incidents by researching the business impact via interfacing teams or the acquired knowledge. Work with 3rd party resources (onsite or offshore) in both staff augmentation and ASP models and represent their services to the business. Prepare and present incident and other service reports on a periodic basis (daily/weekly/monthly) based on pre-determined deadlines and events. Ensure Support Guides and related documentation is up-to-date. Able to work from home including facilitating incident calls, monitoring processes, and able to respond to phone calls from remote sites including home. Understand IT and ITO Service Model and how daily activities are related to its defined Services. Fulfill corporate compliance tasks including mandatory training and weekly timesheets. Basic Qualifications: High School Diploma, GED or Equivalent Certification 6 years IT experience 4 years Storage technical support experience Preferred Qualifications: Bachelors Degree in Computer Science or Information Technology 8 years of Enterprise SAN storage (EMC VMAX, HDS VSP) and SAN Switches (Cisco MDS and Brocade) Scripting (Perl, Shell etc.) and Automation skills with a drive to optimize infrastructure/processes and increase efficiencies Excellent technical, analytical and problem solving skills dlvr.it/6fNBXy
Posted on: Mon, 18 Aug 2014 19:29:29 +0000
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