Systems Support Engineer Job Duties: - To implement and install services of the assigned systems. - To provide technical support by phone, email and site visit of the signed contracts - To provide solutions and technical offers for assigned OPC systems - Design and initial product specifications for assigned line of product. - Provide engineering guidance to other departments in proposals and technical engineering. - Interface between customers and technical support team of product providers. - Prepare, implements and Configures the optimum solutions and technical offers of product ranges. - Secure inputs from all necessary solution groups within the customer firm and coordinate closely with sales team to adapt the best solution. - Communicate performance status to the presales Team Leader. - Assist presales team in the new technologies researches. - Prepare the Technical Documentation for his area and submit to Presales Team Leader for review and approval. Qualifications: - Bachelor of Science degree in Computer Engineering, Information Technology. - 0-2 years of experience in a similar position. - Good Presales technical skills. - Technical writing skills - Excellent team player - Good communication and presentation skills. - Good analytical & problem-solving skills. - Fluent in both spoken and written English Please e-mail careers@gizasystems with Systems Support Engineer in the subject line. ***Please note that we are only able to get back to applicants invited for interviews***
Posted on: Sun, 23 Nov 2014 09:47:04 +0000
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