THIS IS HOW BOOST MOBILE RESPONDS TO THE OTHERS!!!! We are so sorry for any confusion. It is our intent to provide the highest quality of service in all areas. Boost Mobile is dedicated to maintaining the goodwill and confidence of our valued customers and is committed to serving you to the best of our ability. We were able to check your address on file SAINT LAWRENCE AVE,CHICAGO, Il), theres no outage. Your address also has the best coverage for 4G (WiMAX) Data. However upon reviewing the account, we found out that you already reached 2048.54MB of the 2560.00MB (2.5GB) full speed data threshold reason why you are experiencing slow data connection. Since 01/24/2013, Monthly Unlimited plans offer 2.5GB/month of full speed network data but will slow to 3G speeds of 256kbps for continued data use after 2.5GB. If network data speeds are slowed, it will restore to full 3G/4G speeds as soon as your next monthly plan cycle starts. However, even if slowed, this will not impact or affect your ability to make phone calls or send text messages from your phone. Boost Mobile has introduced a data throttling initiative to ensure the activities of some users do not impair the ability of our customers to have access to reliable services provided at a reasonable cost. This initiative has been put in place to make sure that all Boost Mobile customers have equal access to our data services. You can view your total data usage for the month by visiting My Account at boostmobile.
Posted on: Mon, 28 Oct 2013 17:11:36 +0000
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