TITLE: CLIENT SERVICES CONSULTANT: COMMUNICATION CENTRE CLOSING - TopicsExpress

TITLE: CLIENT SERVICES CONSULTANT: COMMUNICATION CENTRE CLOSING DATE: 31 July 2013 LOCATION: TYGER VALLEY, DURBANVILLE, CAPE TOWN JOB PURPOSE: To be responsible for all inbound client contact, telephonic and e-mail. KEY OUTCOMES The following outcomes will be expected to be achieved by the Client Services Consultant: Communication Centre - Ensuring that the highest level of client service is provided to all clients (internal, IFA’s and investors) - Assisting clients with investment administration queries - Providing investment and product information to IFA’s and investors - Providing investment proposals QUALIFICATIONS AND EXPERIENCE - Matric/ Grade 12 - A relevant financial degree/ qualification - Finance or investment industry experience will be an added advantage - Ability to communicate fluently (verbal and written) in both English and Afrikaans COMPETENCIES - Client Service Orientation - Communication skills – Written & Verbal (English and Afrikaans) - Relationship building skills - Interpersonal skills - Problem solving skills - Computer Literacy - Adaptability ATTRIBUTES - Positive, enthusiastic attitude - Teamwork - Ability to thrive under pressure - Honesty, integrity and respect - Ability to adapt to change TO APPLY Send a detailed CV by 31 July 2013 to this Email address: [email protected] Should you not hear from us within 30 days after closing date, please assume that your application has been unsuccessful. Glacier is committed to excellence and striving towards Employment Equity. GLACIER… THINK WORLD CLASS For more information, visit glacier.co.za

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