TRENDING NOW! Merry Christmas Eve Friends, its Deedra with Good Day! US Airways apologized this week to an Iraq veteran for the way some of its flight attendants treated his service dog on a recent trip from Florida to Detroit. Eric Calley is a former Marine who served two tours in Iraq and now spends civilian life advocating on behalf of other returning veterans. He suffers from post-traumatic stress disorder and has struggled through a world of hurt to get where he is today. But he said two things rescued him: His son and his Sun, a Doberman pinscher specially trained to help veterans with PTSD.On Dec. 7, a US Airways flight attendant from first class walked back to where Calley was sitting in coach and repeatedly yelled at him because Sun had put her front paws on an empty seat next to him during some turbulence. Chuck Aaron of Charlotte, Mich., who also served in Iraq, was sitting behind Calley. Aaron said he knew the minute he saw the pair that Calley was a fellow veteran and that Sun was likely a PTSD service dog. No one on the flight had any problem with Sun putting her paws on the empty seat, Aaron said. But then the flight attendant appeared. He just started going off about how the dog cant be on the seat and you have to get that dog down, Aaron said. The flight attendant was so rude that a dozen or so other passengers began to stand up for Calley and filed complaints when they landed, Aaron said. He started telling us that he was going to have the police waiting when we landed because we were being hostile, Aaron said. It was blatant disrespect. I couldnt just sit there and not say something. US Airways sent Calley a letter this week apologizing because it appears our airport personnel didnt handle the situation with the quality customer care we expect. usatoday/story/money/business/2014/12/23/airline-apology-iraq-vet/20826727/
Posted on: Wed, 24 Dec 2014 11:59:54 +0000
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