Technical Support agents (experienced) Provides Technical - TopicsExpress



          

Technical Support agents (experienced) Provides Technical Support and answers to clients by identifying problems; researching answers; guiding client through corrective steps. Improves client references by writing and maintaining documentation. At least 2 years providing technical support to MS Windows Office Package. Operating Systems troubleshooting experience, Computer components knowledge, Computers terminology, devices knowledge, Networking and Internet Explorer experience (switches and connectors) and proxy experience. (Hardware, Operating System (MS Windows XP), *Networking and IE(Internet Explorer), MS Office 2003 and MS Outlook 2003) troubleshooting knowledge. Help Desk Experience, Verbal Communication, Phone Skills, Customer Service, Quality Focus. Problem Solving person. Advanced English level Empresa: Hewlett Packard Contacto: Paola Gross Correo: paola.gross-Ortiz@hp Localidad: Heredia, Costa Rica - Todo el país Salario: a convenir Fecha: 4 de noviembre de 2013
Posted on: Mon, 04 Nov 2013 22:40:42 +0000

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