Terms and Conditions 1. Tyre failures during the process - If a tyre fails during process, credit note will be raised only for the invoice amount and no compensation is given for the casing damage. 2. Consequential damage: No compensation is given for consequential damages due to tyre failures. 3. The customer agrees to buy from the company the materials required for under taking Retreading of Tyres. The duties & taxes as applicable under State/Vat Laws will be borne by the customer. 4. Tyres Retreaded by Eenam are guaranteed against all defects in material and workmanship. The warranty does not cover consequential damages caused by service hazards, vehicle defects, etc. The liability under this warranty is limited to make good the defects arising solely from the use of faulty material or workmanship on a pro-rata basis. Casing burst and/or air in casing is not covered under this warranty. The warranty is valid for a period of one year from the date of our invoice. 5. Pro-rata basis Tyres failed during operations and covered under warranty will be settled on pro-rata basis by compensating only to the extent of unused tread depth. Only the original tread depth and the unused tread depth will be taken into consideration for calculating pro-rata amount. 6. Settlement Any claim tyre has to be sent to the company along with its invoice details to trace its history. If the claim is approved, either a credit note can be raised for the claim amount or the tyre can be reprocessed at pro-rata billing. 7. ARC customer can refer to their specific warranty clause as per the rate contract.
Posted on: Wed, 12 Jun 2013 01:43:52 +0000
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