The mobile customer experience – failing to deliver - via The - TopicsExpress

The mobile customer experience – failing to deliver - via The Eptica Customer Experience Blog More and more of us are using mobile devices to interact with companies online. The combination of the ease of use of tablets and the fact that we always have our smartphones to hand, mean that for many it is fast becoming the default way of accessing the internet. Backing this up, consultancy IDATE predicts […] via The Eptica Customer Experience Blog bit.ly/1ahivDR ow.ly/2AebIW

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