The word LISTEN contains the same set of words as SILENT. The - TopicsExpress

The word LISTEN contains the same set of words as SILENT. The essence lies in being a loud listener and silent speaker. Listening loud is akin to listening with an intent to understand than to reply. And, theres no better way to enhance CX than trying to understand the customers perspective. The easiest way to achieve that is to maintain the 2:1 proportionality between ear and mouth. Listen twice than you speak. Like you cant clap with one hand, likewise it takes two to discuss. One to speak and another to listen. This 2015 adopt right #technology to deliver unmatchable #customerexperience. Reach us at 366pitech #cloud Salesforce Salesforce Marketing Cloud

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