There is still room in next weeks Live Online Coaching For - TopicsExpress

There is still room in next weeks Live Online Coaching For Performance Course. This course will help the coach understand management’s expectations and review the impact of call center metrics on agent performance. In order to better understand individual agent performance, we will examine any variance between performance goals and the status quo. #cctr #callcenter #contactcenter benchmarkportal/call-center-training/coaching-performance/cfp-live-online-2014-05-21

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