Things to remember when working in a BPO. 1. You are an - TopicsExpress

Things to remember when working in a BPO. 1. You are an employee of the BPO and not the campaign (e.g. Microsoft, Citibank, etc.) that you are in. If the program pulls out, the only responsibility of the company is to keep you employed and not keep you on the same program. 2. Almost always, it is indicated on your employment contract that you agree to a flexible schedule, working on weekends and working on holidays. Do not complain if you are changing schedules from morning to evening. You signed up for it. 3. Learn the culture of your customers. This is the only way that you will excel in what you do. (feel free to add more...)

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