This company claims they never had had IRS emails? In regards to the IRS as one of Sonasoft’s customers, it is true that one Division within the IRS was Sonasoft’s customer from 2005 to 2011,” clarified Andy Khanna. “This Division was the IRS Counsel. The main branch of the IRS did not use Sonasoft’s software for its operations; only the IRS Counsel used our SonaExchange software, which is a Microsoft Exchange Server replication solution. This particular software allowed the IRS Counsel to replicate the email data by copying it to a remote server for disaster recovery and business continuity as a failover copy to take over if the main system failed. In the event that a client’s Microsoft Exchange Server went down, then end users could access the replicated data on the Microsoft Exchange Server quickly and efficiently. The IRS Counsel Division stopped using Sonasoft’s replication software in 2011.” “To further clarify, no Division within IRS ever used Sonasoft’s email archiving software. Only a Division within the IRS used any Sonasoft product and that was our email replication software, not our archiving or backup software. ”, said Andy Khanna. “Sonasoft respects the privacy of its customers’ data and email”, stated Andy Khanna. “We are not in the business of managing or retaining our customers’ information, whether that data resides on a hard drive, i.e. disk drive, server or cloud. That control is fully with our customers, and we cannot reproduce their data, for we never have access to it. Sonasoft just provides the tools necessary for our clients to do their work. Specifically, the IRS Counsel Division was like Fort Knox. We were not allowed to access the data remotely, much less copy it; we physically had to drive to the IRS Counsel Division in San Francisco for tech support calls and meet its data security requirements before we had access to our own software that the IRS Legal Counsel had purchased.”
Posted on: Sun, 29 Jun 2014 16:55:03 +0000
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