This is a huge opportunity for veterans looking for employment opportunities in San Antonio, TX! There are 153 openings with a start date of October 6, 2014 and 105 openings with a start date of October 27, 2014. Before I post the job descriptions below for these opening in San Antonio, TX, New York, NY and Albany, NY, I want to convey this message to you directly from my client. In order to be compliant with OFCCP regulations, at this time, our client is only accepting applications and resumes from military veterans. A.Customer Service Representative (San Antonio, TX) $11.54 per hour ($12.02 per hour for bilingual capability in English and Spanish). 153 openings. Candidates to start on October 6, 2014. Responds to customer phone inquiries in a prompt, courteous and concise manner. Provides callers with an unbiased information to assist customers with application and eligibility requirements. Accesses, reads, and interprets customers and provider data elements within customer’s application. Performs accurately all data entry functions to reflect customer activity/transactions. Answers customer questions and assists in problem resolution. Assists customers in the enrollment process. Documents all customer encounters in clear and concise logs. High school diploma, GED, or equivalent certification; other combinations of education and experience will be considered. Background in health care, human services, or customer service. Knowledge of Texas health and social services programs, and geographical area. Experience in data entry and call centers. Experience working with culturally and linguistically diverse and disadvantaged populations in a courteous and effective manner. Excellent organizational, interpersonal, written, and verbal communication skills. Ability to perform comfortably in a fast-paced, deadline-oriented work environment; ability to successfully execute many complex tasks simultaneously. 50% BILINGUAL RATE Pay rate is $11.54 an hour for non-bilingual and $12.02 for bilingual. Interviews to start on 9/10/2014. There will also be a need for 105 Customer Service Representatives in the same location with class start date on October 27, 2014. Training Hours: ES- 9:30 AM - 6:30 PM M-F, 4 wks – subject to change Shift Hours: 8:00 AM - 5:00 PM or 11:00 AM - 8:00 PM M-F subject to change Note: In order to be compliant with OFCCP regulations, at this time, our client is only accepting applications and resumes from military veterans. Our client is looking to hire military veterans for these positions. To apply, veterans please send tailored resume to John Engstrom at jengstrom@ameritconsulting and cc: Kristy Hall at khall@ameritconsulting . B.Job #18062 Client Services Rep - Call Center (New York, NY) $13.70 per hour. 13 openings. Candidates to start on September 15, 2014. EDUCATION/EXPERIENCE: *College degree preferred *Knowledge of the community to be served *Effective communication skills *Ability to follow directions: ability to interact courteously and effectively with a variety of people *Ability to handle pressure and perform multiple tasks *Preferred qualifications include two years of human services experience or experience dealing with the public; fluency in commonly spoken languages required for some positions including Spanish, Russian, Chinese, Korean and Haitian Creole JOB RESPONSIBILITIES: *Responds to enrollment services calls, provides responses to questions, mails information in response to request, and refers callers in the event of problems or concerns *Educates clients on managed care. Assesses client’s health care needs and assists clients in choosing a health plan. *Maintains updated knowledge of the New York Medicaid CHOICE Project. *Assists clients in enrolling/dis-enrolling in health plans. Receives and sorts enrollment/disenrollment forms. *Reviews enrollment forms for accuracy and completeness. Processes enrollment/disenrollment forms. *Sends necessary letters to clients. Raises issues of concern and/or problems to the attention of the Central Operations Supervisor. *Performs managed care education and enrollment services when call volume warrants. *Assists or performs mailroom functions, when assigned. *Meets all standards established for this position as outlined in the attached performance criteria. Performs other duties as may be assigned by the Call Center Supervisor or management Note: In order to be compliant with OFCCP regulations, at this time, our client is only accepting applications and resumes from military veterans. Our client is looking to hire military veterans for these positions. To apply, veterans please send tailored resume to John Engstrom at jengstrom@ameritconsulting and cc: Kristy Hall at khall@ameritconsulting C.Job #18081 Mailroom Specialist (Albany, NY) $11.00 per hour. 4 openings. Candidates to start on September 29, 2014. EDUCATION/EXPERIENCE: *High School Diploma, GED or equivalent certification. *Ability to sort, file, and process material in an expeditious manner. *Ability to perform comfortably in a fast-paced, deadline-oriented work environment. *Ability to successfully execute many complex tasks simultaneously and ability to work as a team member, as well as independently. *Ability to follow instructions and perform repetitive tasks. *Ability to regularly attend work at various shift times as assigned. *Excellent organizational, interpersonal, written, and verbal communication skills. *General PC/keyboarding skills. *Experience using a PC and other office equipment. *Previous mailroom experience preferred JOB RESPONSIBILITIES: *Position manually opens, sorts and preps all incoming mail for image scanning. *Receives and opens mail. Sort and preps mail, such as applications, returned mail and verification documents for scanning. *Use separator sheets to differentiate certain parts of mail.Create batches to prepare for transition to document scanning. Image documents using scanners. *Use designated work instructions to execute routine and repetitive tasks. *Meets all performance requirements associated with image assembly processes. *Performs other duties as may be assigned by management. Note: In order to be compliant with OFCCP regulations, at this time, our client is only accepting applications and resumes from military veterans. Our client is looking to hire military veterans for these positions. To apply, veterans please send tailored resume to John Engstrom at jengstrom@ameritconsulting and cc: Kristy Hall at khall@ameritconsulting
Posted on: Fri, 05 Sep 2014 14:51:05 +0000
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