Thomson Reuters is looking for a Client Specialist, based in Pakistan, to represent our Financial and Risk division. This position is responsible for desktop revenue of the assigned account portfolio. The overall objective is to retain and where possible grow desktop accessess and revenues for the assigned accounts. The successful candidate will: - Build and maintain relationships with end users in portfolio of clients - Help end users derive maximum benefit from desktop products by giving them expert advice, training and hints & tips - Constantly look for new potential users within existing client portfolio either by winning market share or by finidng new users - Work closely with account managers on maximizing sales opportunities and minimizing cancellation threats - Work closely with Knowledge Network to offer the best possible training offering for portfolio of clients - Build and develop specialist level know-how in agreed area of workflow and/or asset class - Support CS colleagues with their client portfolio in own area of workflow/asset class specialization Desired Skills and Experience - Professional experience in a training, help desk, account management or sales role. - Good knowledge of customer business needs and workflows - Strong understanding of FX market - Excellent listening and communication skills and ability to create and develop relationships - Continuous self-learner who keeps abreast of market developments, content and technology - Strong knowledge of Thomson Reuters products, content and infrastructure - Self motivated and able to work well with team members including other CSs, Sales Specialists, Account Managers and management Apply at: careers.thomsonreuters
Posted on: Wed, 13 Nov 2013 19:53:23 +0000
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