Thoughts Regarding Exactitude Those of you who have visited my office over the years may have noticed the Pierre Fix-Masseau print in which the engineer of an arriving locomotive leans boldly out of the cab with a click over his head, exuding the confidence of the Babe calling his shot. Exactitude the poster proclaims leaving no doubt the State Railroad will deliver you to your destination at the appointed minute. I thought of that after an exchange today with an Amtrak conductor as we left Baltimore. What time are we scheduled to arrive in Philadelphia? About an hour. Im trying to schedule a connection. Can you tell me what time? About an hour. 4:10. Count on it. It turns out were scheduled in at 4:16, the difference in which is important to know if youre trying to determine if youll make a 4:19 connection. This attitude reflects the general lack of urgency that seems routine nowadays with Amtrak. So what if it takes 90 seconds to open a door on an Acala train or 17 minutes to board 50 passengers on an already late train in Richmond. We’re getting there, were getting there. Well deliver you at the appointed minute, plus or minute six...
Posted on: Sat, 22 Mar 2014 20:47:05 +0000
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