To the C.E.O.`s of USAA bank of america i just wanna give a kudos a a great thanks to your customer service for the first time( i called exactly one hour ago looking for help by your automated service and was dissapointed it would not help me reach the banking department wasnt available to reach a single person in that department after i was told by a representative of a different department they were still available i got discouraged to simply activate my card, then it asked if i had an emergency so therefore i resorted to them i met a representative erik , who wasnt allowed to disclose a last name he not only helped me with that five minute task he helped me for just over an hour giving advice on improving my credit in every and anyway i could succesfully he not only helped me he advised me how to do it to my interest the client not the banks interest i just wanna recognize the best sales representative ive ever had. Thanks to you i will take out a loan and follow every note you gave me on how to successfully boost my credit. And because you were the best representative out of any business banking etc i will choose the USAA BANK to try for a loan over all my local banks in my area and to the people who took there time to read this positive reinforcing experience i hope you all give a call to USAA customer representatives because these people actually care and have proven this to me thank you and have a merry christmas because i know i will :)
Posted on: Wed, 24 Dec 2014 07:20:04 +0000