To those that are paying late payment fees to their energy provider in NSW, please read this Late payment fees To protect vulnerable customers, NSW has banned charging late payment fees for energy where: *the electricity customer is receiving the Low Income Household Rebate or the Medical Energy Rebate; or *any bill given to the customer is being considered by the Energy and Water Ombudsman of NSW; or *the customer has entered into a payment plan with the retailer; or where all or part payment of the bill has been made with Energy Accounts Payment Assistance (EAPA) vouchers; or *the customer is seeking assistance through the EAPA Scheme. energy.nsw.gov.au/customers/protection
Posted on: Wed, 04 Sep 2013 13:20:35 +0000
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