Toyota of Longview has one more position open for its Business Development Representative. Please read job description in its enitrety. Business Development Center Representative Requirements Essential Duties and Responsibilities include the following. Other duties may be assigned. • Answer ALL incoming phone calls according to a proven, pre-set script, and schedule a sales and service appointment. • Log ALL customer comments into CRM tool • Schedule follow-up contact if no appointment is made in CRM. • Confirm scheduled appointments with future clients. • Re-schedule “no-show customer appointments. • Follow-up with sales department to determine if the appointment was kept and what the outcome was. Schedule future contact as needed. • Purify and update customer changes in database. • Contact current customer base on current marketing incentives. • Respond to customer website request (internet inquiries). • Contact internet clients via e-mail and phone to schedule a sales appointment. • Notify necessary departments to inform of appointments set. • Forward ANY customers concerns to the correct department Manager and follow-up. • 25-32 hour work week with a generous pay structure Job Requirements • Pleasant and engaging phone persona • Dealership experience preferred • Call Center experience a plus • Proven track record • Strong record of positive Customer Satisfaction results • Team-oriented • Submit to and successfully complete background check Benefits Include Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Our team members also enjoy a comprehensive benefits program including: • Employee discounts on vehicle purchases, parts and service • Comprehensive employee recognition programs. • Continued training through multiple resources and the manufacturer. • Opportunities for career advancement. internet@toyotaoflongview **Please no phone calls or in person submittals - All applications must be completed and submitted online - We will review your resume and be in contact with you should it fit our current needs and requirements - Thank you for your interest in Toyota of Longview. We Are an Equal Opportunity Employer and a Drug Free Workplace.
Posted on: Wed, 10 Sep 2014 21:07:37 +0000
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