Two Reviews from our service customers. We are thrilled to be satisfying our visitors time after time. Thanks to our staff for a job well done. Dear the Nissan at the New River Auto Mall, You have received customer feedback from thomas f: Feedback Completed: 01/18/2015 Dealership Name: Hilton Head Nissan the New River Auto Mall Service Writer: Jon Johannan (nissan) Overall Score: 100% 1. Were you greeted in a prompt and friendly manner? Excellent (Poor to Excellent) - 100% 2. Was your service performed in a timely fashion? Excellent (Poor to Excellent) - 100% 3. Were all of your service requests performed to your satisfaction? Excellent (Poor to Excellent) - 100% 4. How would you rate the quality of the work performed? Excellent (Poor to Excellent) - 100% 5. Were you satisfied with the explanation of services provided and charges? Excellent (Poor to Excellent) - 100% 6. Were you satisfied with the ease of scheduling an appointment? Excellent (Poor to Excellent) - 100% 7. How would you rate your overall experience? Excellent (Poor to Excellent) - 100% 8. Comments: John did an excellent job of explaining repairs needed and associated cost. Great job! - - - - - - - - - - - Dear the Nissan at the New River Auto Mall, You have received customer feedback from michael r: Feedback Completed: 01/16/2015 Dealership Name: Hilton Head Nissan the New River Auto Mall Name: michael r Service Writer: Jon Johannan (Nissan) Overall Score: 100% Comments: Excellent service department. Far superior to the other dealership service departments in the area.
Posted on: Sun, 18 Jan 2015 23:56:08 +0000
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