UPDATE: Original post below. Recently a consumer reported on our Facebook page, finding mold in a container of our product. We immediately contacted the consumer to find out where and when this product was purchased, and began carefully looking into the situation. As part of our investigation, we tested and reviewed other samples manufactured at the same facility shortly before, during and after the same time as the product that was reported to us, and all passed our stringent quality control standards. Also as part of our research into this matter, we visited the store where the product was purchased, and other stores in the vicinity, and ran tests on products available on their shelves. The results in each case confirmed that there was no presence of any foreign material, including mold. Although this kind of reported incident is rare, because GoGo squeeZ fruit pouches are all natural and preservative-free, in instances where there is a small hole or leak in the pouch, or a prolonged exposure to air, it is possible for mold to develop. This type of common food mold is similar to what can be experienced with bread or fruit that has been overly exposed to air. At GoGo squeeZ, nothing is more important to us than the quality and safety of our products and satisfying our consumers, which our significant manufacturing and quality control protocols help ensure. We appreciate our consumers bringing this to our attention. We also appreciate the trust you, and all our consumers have put into GoGo squeeZ. If you have any questions or concerns about our products, we urge you to reach out to us at consumercare@gogosqueez. ***** First and foremost, we want to assure our loyal consumers that there is nothing more important to us than the quality of our products. We have rigorous quality standards in place and we are committed to investigating this matter through to resolution. As for the deleted Facebook post, we sincerely apologize - this was a mistake that should not have happened and is not consistent with our community standards. We are taking steps to ensure this mistake is not repeated in the future. This is the update that go go squeeze put on the and squeeze it into a bowl than you should be able to shine a flash light in there and look too thats what Ive always done duh
Posted on: Tue, 05 Aug 2014 00:49:27 +0000
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